CUSTOMER COMMENT
We’ve recently upgraded our OPT scheduling software from version 4 to version 7 while at the same upgrading our ERP system. DBO provided excellent support ensuring interfaces worked correctly, and refining our scheduling model. This has enabled us to use the improved functionality to further reduce in process inventory and improve production equipment effectiveness.

Tony McNally, Production Operations Manager
Xerox Fuser Business Centre.

CUSTOMER OVERVIEW
The Fuser Business Centre produces fuser rolls and fuser modules for a global Xerox customer base. The fuser uses a combination of heat and pressure to fuse the toner image to the paper. The basic raw material for a fuser roll is either aluminium or steel tubing, which is either turned or ground, before being coated. The Fuser Business Centre produces a range of around 25 fuser rolls and fuser modules for Xerox printers and copiers. Total output is around 750,000 units a year.
 
PROJECT ACHIEVEMENTS
Prior to implementing the OPT scheduling software the preparation of the weekly schedule would typically take 58 hours and involve 5 people. Now it takes an hour and requires just one person.

The DBO team provided excellent support during the implementation. They set up the scheduling model which included field returns for remanufacture, and they wrote scripts to enable the OPT scheduling software to interface with our ERP system.

The OPT scheduling software has enabled us to reliably achieve our customer delivery targets, whilst at the same time being able to aggressively reduce our inventory holdings.